Welcome to our Help Center. We’ve pulled some of the most frequently asked questions from our users and compiled them all into one place. If you have any other questions, don’t hesitate to reach out.
Renzerra FAQ
All contact information can be found on the
"Contact" page. Please reach out via call/message/email if you have any questions.
Yes! For short term stays there is a minimum of 2 days per booking. For long term stays, the stay must be 28 days or longer to be considered a long term stay
Background checks are required for every individual booking stays for 28 days or longer
Check-Ins begin at 4pm
Check-Out is at 11am
No parties, smoking, pets or unregistered guest allowed under any circumstance. All we ask is that you respect you neighbors and the property and to enjoy your stay of course.